Training

/Training

Emotional Intelligence Program

2018-01-12T13:58:48+00:00

Emotional Intelligence Program Duration: 2-Day Program What is Emotional Intelligence? “It is a form of Social Intelligence which involves the ability to monitor one’s own and other’s feelings and emotions and to use this information to guide one’s thinking and action, thus enhancing judgemental capabilities in times of pressure” If the driving force of intelligence in the 20th Century Business has been the IQ, then—according to growing evidence– in the 21st Century it will be EQ, and the related forms of practical and creative intelligence. All of us may have the ‘Can Do’ (IQ) element in us, it is important [...]

Emotional Intelligence Program 2018-01-12T13:58:48+00:00

Technical Writing Program

2016-12-28T12:20:59+00:00

Technical Writing Program Duration: 2-Day Program Course Benefits: Success in business relies on clear and concise communication, making those who possess effective writing skills a valuable component to any organization. In this practical hands-on course, you gain the skills to assess the needs of your users and create documents that explain technical information. You learn the mechanics of good technical writing, along with techniques for document design and page layout. You Will Learn How To: Write clear, effective technical documents, including user manuals and technical reports Assess your target audience and develop documents to meet their needs Choose the appropriate writing [...]

Technical Writing Program 2016-12-28T12:20:59+00:00

Communication Skills Program

2016-12-28T11:58:34+00:00

Communication Skills Duration: 2-Day Program Course Benefits: Communication skills are an essential element every employee and manager must have as part of their standard tool set. In this course, through interactive workshops, self-assessments, role-playing activities and video simulations, you gain practical experience initiating and responding to various forms of communication. You learn to handle situations based on a flexible, genuine and self-confident approach. You also gain the skills to collaborate with others and hone your communications toolkit. You Will Learn How To: Achieve results in your communications with others Build collaborative relationships that emphasize trust and respect Communicate effectively using simple, [...]

Communication Skills Program 2016-12-28T11:58:34+00:00

Responding to Conflict: Creating Resolution & Cooperation

2016-12-28T12:19:17+00:00

Responding to Conflict: Creating Resolution & Cooperation Duration: 1 or 2 Day Program Course Benefits: Workplace conflict has an impact on more than the individual—it creates a ripple effect, the repercussions of which are felt throughout the team and the organization. In this course, you are fully engaged in realistic work scenarios in which you gain practical experience recognizing causes behind interpersonal conflict, targeting emotional triggers that create conflict, and applying proven techniques and strategies to build an environment of cooperation. You Will Learn How To: Effectively handle conflict using a powerful conflict resolution method. Anticipate the causes of conflict and [...]

Responding to Conflict: Creating Resolution & Cooperation 2016-12-28T12:19:17+00:00

Influencing Skills Program

2016-12-28T12:15:37+00:00

Influencing Skills Program Duration: 2-Day Program Course Benefits: Professionals are often faced with the responsibility of completing a project without having the necessary authority or resources to meet the challenge. Harnessing the skills to effectively influence others can be the difference between success and failure. In this course, through practice sessions, video simulations, self-assessments and role-playing activities, you acquire the specific skills, behaviors and attitudes necessary to achieve desired results without relying on the use of authority. You Will Learn How To: Apply influence strategies to gain commitment from others and foster collaboration Define desired outcomes for win-win results Dynamically adjust [...]

Influencing Skills Program 2016-12-28T12:15:37+00:00

Delivering Dynamic Presentations Program

2016-12-28T12:05:44+00:00

Delivering Dynamic Presentation Duration: 2-Day Program Course Benefits: The ability to convey facts and information in a clear, concise and engaging manner is a crucial part of delivering an effective presentation. This program provides the knowledge that is required to plan and deliver well-structured and polished presentations. The participants will learn practical techniques to communicate and reinforce their message. This will allow them to focus on audience needs and objectives. The Participants Will Learn How To: Deliver dynamic and effective presentations that are concise and clear. Create strong openings and closings. Build rapport with the audience through eye contact, vocal delivery [...]

Delivering Dynamic Presentations Program 2016-12-28T12:05:44+00:00

The Art of Coaching Program

2016-12-28T12:22:03+00:00

The Art of Coaching: Enabling Employees to Achieve Their Potential Duration: 2-Day Program Course Benefits: Successful organizations recognize that productivity is more than the mass delivery of product. To increase return on investment and boost productivity, your employees need to function at their very best. This course provides the coaching skills to develop the potential of your employees, peers and others. Through practical workshops and role-playing exercises, you enhance your leadership style with proven coaching techniques that provide a pathway to excellence for the entire organization. You Will Learn How To: Apply coaching techniques to unlock employee potential and maximize performance [...]

The Art of Coaching Program 2016-12-28T12:22:03+00:00

Excellence in Customer Service Program

2016-12-28T12:12:27+00:00

Excellence in Customer Service Program Course Benefits: Providing outstanding customer service often makes the difference between gaining and keeping a customer or losing one. This course offers the tools and techniques to ensure you build and maintain mutually beneficial relationships with your customers. As a result, they become loyal advocates for you and your organization. You Will Learn How To: Provide exceptional customer service that achieves results and gets noticed Adopt the skills and techniques that routinely deliver positive customer experiences Maximize the value of your customer interactions Deal effectively with difficult customers and turn complaints into opportunities Contribute to a [...]

Excellence in Customer Service Program 2016-12-28T12:12:27+00:00

Manager Development Program – MDP

2016-12-28T12:17:33+00:00

2-Day Program Course Benefits: When professionals are given new leadership responsibility, their success depends on how quickly they learn people-oriented management skills to complement their expert knowledge. In this course, you gain the key skills, best practices and behaviors of effective managers—leadership, delegation, motivation, empowerment, communication and vision—as well as powerful techniques for getting the best from people. You Will Learn How To: Apply core management skills, tools and techniques to deliver results Develop a proactive customer-focused approach Enhance your leadership abilities by developing emotional intelligence Communicate with, motivate and empower your team Delegate work to individuals and teams Develop a [...]

Manager Development Program – MDP 2016-12-28T12:17:33+00:00

Good 2 Great – L4 Leadership Workshop

2016-12-28T12:14:05+00:00

Good 2 Great - L4 Leadership Workshop 2-Day Program “If you want to go fast, walk alone.   If you want to go far, walk together”.                                                             – African proverb Course Benefits: Ability, Motivation and Performance are the 3 cornerstones to successful leadership. In today’s fast changing world; human dynamics change faster than the world itself. Adaptation and flexing of people skills is the key to the “Holy Grail” of leadership. As a leader, it is important to direct, solve, develop and empower the infinite human resource around oneself. The ability to connect the 3 cornerstones is a DaVincian skill – looking [...]

Good 2 Great – L4 Leadership Workshop 2016-12-28T12:14:05+00:00

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4/2, Next to Blue Cross Chambers, Infantry Cross Road, Bangalore - 560001

Phone: +91.80.41520909

Mobile: +91.9886009796

Web: NonVerbals Consulting

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