Emotion Intelligence Program

  • Published in: Training

 Emotion Intelligence Program Duration: 2-Day Program What is Emotional Intelligence? “It is a form of Social Intelligence which involves the ability to monitor one’s own and other’s feelings and emotions and to use this information to guide one’s thinking and action, thus enhancing judgemental capabilities in times of pressure” If the driving force of intelligence…

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Technical Writing Program

Technical Writing Program Duration: 2-Day Program Course Benefits: Success in business relies on clear and concise communication, making those who possess effective writing skills a valuable component to any organization. In this practical hands-on course, you gain the skills to assess the needs of your users and create documents that explain technical information. You learn…

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Communication Skills Program

Communication Skills Duration: 2-Day Program Course Benefits: Communication skills are an essential element every employee and manager must have as part of their standard tool set. In this course, through interactive workshops, self-assessments, role-playing activities and video simulations, you gain practical experience initiating and responding to various forms of communication. You learn to handle situations…

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Responding to Conflict: Creating Resolution & Cooperation

Responding to Conflict: Creating Resolution & Cooperation Duration: 1 or 2 Day Program Course Benefits: Workplace conflict has an impact on more than the individual—it creates a ripple effect, the repercussions of which are felt throughout the team and the organization. In this course, you are fully engaged in realistic work scenarios in which you…

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Influencing Skills Program

Influencing Skills Program Duration: 2-Day Program Course Benefits: Professionals are often faced with the responsibility of completing a project without having the necessary authority or resources to meet the challenge. Harnessing the skills to effectively influence others can be the difference between success and failure. In this course, through practice sessions, video simulations, self-assessments and…

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Delivering Dynamic Presentations Program

Delivering Dynamic Presentation Duration: 2-Day Program Course Benefits: The ability to convey facts and information in a clear, concise and engaging manner is a crucial part of delivering an effective presentation. This program provides the knowledge that is required to plan and deliver well-structured and polished presentations. The participants will learn practical techniques to communicate…

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The Art of Coaching Program

The Art of Coaching: Enabling Employees to Achieve Their Potential Duration: 2-Day Program Course Benefits: Successful organizations recognize that productivity is more than the mass delivery of product. To increase return on investment and boost productivity, your employees need to function at their very best. This course provides the coaching skills to develop the potential…

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Excellence in Customer Service Program

Excellence in Customer Service Program Course Benefits: Providing outstanding customer service often makes the difference between gaining and keeping a customer or losing one. This course offers the tools and techniques to ensure you build and maintain mutually beneficial relationships with your customers. As a result, they become loyal advocates for you and your organization.…

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Manager Development Program – MDP

2-Day Program Course Benefits: When professionals are given new leadership responsibility, their success depends on how quickly they learn people-oriented management skills to complement their expert knowledge. In this course, you gain the key skills, best practices and behaviors of effective managers—leadership, delegation, motivation, empowerment, communication and vision—as well as powerful techniques for getting the…

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Good 2 Great – L4 Leadership Workshop

Good 2 Great – L4 Leadership Workshop 2-Day Program “If you want to go fast, walk alone.   If you want to go far, walk together”.                                                             – African proverb Course Benefits: Ability, Motivation and Performance are the 3 cornerstones to successful leadership. In today’s fast changing world; human dynamics change faster than the world itself.…

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